B O O K I N G C O N D I T I O N STo make a booking with Carnival Cruise Lines, complete the Booking Process on the website. Your chosen Travel Agent and Carnival Cruise Lines will automatically be informed by email of your booking details. Your chosen Travel Agent will revert back within 48 hours with confirmation that all aspects of your booking have been secured. Upon the confirmation of your booking an invoice will be sent to you. The following additional charge to your total holiday cost will be made when you pay by the following credit cards:
MasterCard - 1.5% 1. PARTIES 1.1. The “Company” means SeaVacations UK Ltd, ATOL No. 5223, acting as General Sales Agents for Carnival Cruise Lines, including employees, agents, sub-contractors and insurers including their agents and sub-contractors. 1.2. The “Passenger” means every person whose name appears, on a booking form or holding a Company ticket for the holiday (the Holiday). 1.3. The “Suppliers(s)” means any other party who arranges part of the Holiday and their terms of trade are expressly incorporated herein. 2. THE RESERVATION 2.1
Minor Guests Please note that guests under 16 are not permitted in the Casino and Nautica Spa. Guests between the ages of 16 to 18 must be accompanied by an adult at all times in these facilities. 2.2 Passenger names cannot be changed after Reservation confirmation without the prior written consent of the Company and all costs involved with such application will be payable by the passenger. The Company will try to accept a request for change of name or other detail of Reservation made no later than 60 days before departure subject to payment of a service charge of £150 per Passenger. Requests for changes within 60 days of departure will not be possible. Changes cannot be made to departure dates, in such instances the booking will be considered cancelled. Government Tax - The Company has included in the relevant Price Grid all Government Taxes which do not have to be paid locally. Those which have to be paid by the Passenger locally are extra and for the Passenger’s account. 3.
Liquor Policy
4. SHORE EXCURSIONS A program of shore excursions will be available for purchase on board, These may be subject to minimum numbers and may be limited to a maximum number of participants. 5. CANCELLATIONS 5.1. Any cancellations required by a Passenger must be in writing to the Company at Carnival House, 5 Gainsford Street, London SE1 2NE and will be subject to prompt payment of the cancellation charges set out below and no refund will be made if there is no use or part use of the Holiday. The cancellation grid should be moved to this section. It must be in the format of the grid originally sent, as it does not make sense otherwise. See below. CANCELLATIONS (per person) For all durations: Greater than 46 days - Deposit
6. ALTERATION AND CANCELLATION BY THE COMPANY 6.1 . The Company undertakes to use its best endeavours to provide the holiday but if, before departure the Company: 6.1.1. alters significantly an essential term, the Company will notify the Passenger quickly and the Passenger may withdraw from the Holiday and receive a full refund or accept the amendment and any proposed change in Fare (if any). 6.1.2. cancels the Holiday or the Passenger properly withdraws from the Holiday and promptly notifies the Company of that withdrawal then the Company will offer any available substitute holiday of equivalent or superior quality to the Passenger or a holiday of lower quality together with reasonable compensation for the difference or repay the fare to the Passenger and in each case with compensation of maximum £50, except where cancellation arises as a result of the reasons set out under Liability in Clause 9 hereof. 6.2. In the unlikely event of a significant proportion of the Holiday not being provided after departure, the Company will make suitable alternative arrangements at no extra cost to the Passenger and where appropriate provide fair compensation and in any event, if required, will arrange for the Passenger to return to the scheduled destination at the end of the Holiday. 6.3. The following matters are minor or not significant modifications to the Holiday and the Company is permitted where necessary to arrange the same: 6.3.1. Changes to scheduled ports of embarkation, disembarkation or intermediate ports but not all of them. 6.3.2. Changes in the scheduled date and hour of embarkation or disembarkation or sailing or arrival provided that the Company provides at no additional cost to the Passenger, where necessary, hotel accommodation and reasonable sustenance during any delay. 6.4. Where there is a change the embarkation or disembarkation point of the vessel at any time prior to departure, with no liability to compensate passengers providing that the new embarkation/disembarkation point is within the same country or US State. 6.5 reserves the right to change and/or curtail the scheduled cruise itinerary where this reasonably becomes necessary on operational, commercial or other grounds. In such circumstances the Company will notify the passenger or any such cancellations or changes as quickly as possible and where necessary an alternative holiday will be offered as per clause 6.1.2. The Company will not be responsible to pay any compensation beyond the value of the holiday as invoiced by the Company. 7. The Master of the Vessel and/or the Company may have full liberty for any reason whatsoever to substitute another vessel for the scheduled vessel whether or not owned by the Company, permit the vessel to call at any ports other than those scheduled, commence or terminate the voyage from or at any ports other than those scheduled, or advance or delay the scheduled date and hour of sailing or disembarkation without obligation or liability of any kind in respect thereof to the Passenger except as expressly provided in these conditions. 8. ALTERATIONS AND CANCELLATION BY THE AIRLINE 8.1. In the event that the air arrangements originally booked have to be amended due to strike, weather conditions or cancellation by the airline, the company reserves the right to rebook the Passenger on the most suitable alternative air carrier to ensure that the Passenger departs from the required departure airport and arrives at the port of embarkation and return. regardless of routing or gateways used. 9. DOCUMENTS AND DISABILITY 9.1. All Passengers must possess a full passport valid for 6 months beyond their arrival date in the USA. A British Visitors Passport is not acceptable. British passport holders are covered by a group visa for destinations visited on their ship. Visas for shore excursions are sometimes required by certain countries. The Company will notify the Passenger of these requirements and it is the Passengers responsibility to obtain the visa at the Passengers cost. Holders of other nationality passports are advised to check their requirements. 9.2. lnoculation requirements are set out in the brochure but passengers are solely responsible for checking with their doctor or travel agent which vaccinations or medication are recommended for countries to be visited on the Holiday. The Company may, at certain times, deem it appropriate to require that the Passenger have specific vaccinations. Details will be advised as soon as they become known. 9.3. The Company in its reasonable discretion may refuse transportation to a Passenger or disembark a Passenger or transfer a Passenger to other means of transportation as result of conduct inconveniencing others or as a result of disabilities, handicaps, health or other matters requiring special care or treatment and who thereby are in the reasonable opinion of the Company, unfit for travel. Passengers whose 70th birthday occurs within 6 months of the end of the Holiday must produce a medical certificate confirming their fitness to travel. 10. LIABILITY 10.1. The Company accepts full responsibility for the provision of the Holiday by the Company and its Suppliers but they shall not be liable for any failure or improper performance or other claim caused by or arising from any: 10.1.1. act or omission of the Passenger. 10.1.2. act or omission of a third party not connected with the Holiday. 10.1.3. matters outside the control of the Company and/or a Supplier which were unusual and unforeseeable. 10.1.4. an event of force majeure which but is not limited to war or threat of war, riot, civil commotion, strike or any industrial action, disaster, Act of God, terrorist activities, technical problems with transportation, closure of port, weather or any other event outside the control of the Company and/or a Supplier. 10.1.5. matters beyond the limitation of liability provided in the trading conditions of a Supplier. 10.2. The Company shall not be liable for any consequential loss or damage, detention, delay or extension of the Holiday whatsoever and howsoever caused. 10.3. The liability of the Company for loss of life or injury or loss of or damage to Baggage, valuables, and any other property of a Passenger shall not exceed the limitations of liability under relevant Convention. 10.4. The Company contracts with the Passenger as agents for and on behalf of a Supplier and their servants or agents all of whom shall have the benefit of all rights, limitations and exemptions on the part of the Company herein. 11. LAW AND COMPLAINTS 11.1. The terms of this Holiday are governed by English Law which includes the Warsaw, Athens and other Conventions which limit liability for death, personal injury, loss of or damage to baggage and special provisions for valuables. 11.2. Please raise immediately any Holiday problem with the Company and confirm it in writing. 11.3. Baggage is deemed to have been delivered undamaged to the Passenger unless the Company receives written notice in the case of apparent damage, immediately upon disembarkation or redelivery. 11.4. If the Passenger has cause for complaint whilst on holiday, this must be brought to the attention of the Company’s local representative, or the hotel. Should the Passenger be unable to resolve the problem the Passenger shall notify the Company of any claim whatsoever within 28 days of disembarkation or of the date giving rise to the claim if later and any action must be commenced within one year of that date except where a two year time limit is provided by Convention failing which the Company shall be under no liability to the Passenger whatsoever and howsoever arising. 11.5. The Company is a member of the PSA by whom it is bonded to secure money paid and the cost of repatriation of passengers. 11.6. Disputes may be referred to PSA Conciliation or Arbitration on application to the Company otherwise proceedings must be brought in England. 11.7. The air holidays and flights in this brochure are ATOL Protected by the Civil Aviation Authority. CAA License Number ATOL 5223.
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