Important
Notice
Please be advised that federal
law prohibits travel between two contiguous U.S. ports. Any guest who
insists on departing in this situation accepts responsibility for any
resulting penalties (e.g., you cannot board the ship in New Orleans
and debark in Tampa).
Travel Hotline
This hotline is in case you experience a travel emergency in transit
to or from your cruise holiday. You may call our travel hotline
from within the U.S. at 1-877-TVL-HTLN (1-877-885-4856)
or from outside the U.S. by calling collect to 305-406-4779.
Our representatives are on call to assist you with any question
or travel emergency, 24 hours a day.
Embarkation
Embarkation begins as follows: Miami, Ft. Lauderdale, Galveston,
Tampa, Port Canaveral, New York, New Orleans, Los Angeles and San
Diego - 1:30 p.m.;
San Juan 2:30 p.m.; Vancouver 12:30 p.m.; Seward
(Egan Center in Anchorage) - 8:30 a.m. - 1:30 p.m. only. You must
check in at least 30 minutes prior to departure.
Debarkation
To allow sufficient time for Customs clearance, we recommend scheduling
outbound air flights no earlier than 1:00 p.m., except for the following:
Vancouver -12:30 p.m.; Anchorage -1:00 p.m.
Flight, Hotels and Transfers
The air holidays and flights shown
are ATOL Protected by the Civil Aviation Authority.
The
flight bookings we make are also ATOL Protected (membership/licence
number 5223), except where tickets for scheduled flights are sent
to you within 24 hours of payment being accepted, or where your payment
is made direct to airlines.
ATOL
Protection extends primarily to customers who book and pay in the
United Kingdom.
Baggage
Allowances – restrictions are governed by individual airlines.
Flights: International
flights must be taken at least one day prior to the cruise departure
date and may be via a US gateway. Regional air connections within
the UK are subject to availability and are on a request basis. Relevant
supplements may apply.
Hotels: All
hotels are on a Room Only basis and are inclusive of local tax.Names
of hotels cannot be confirmed at the time of booking.
Transfers: For
Miami, New Orleans, Tampa and San Juan our package prices include
1 night pre-cruise hotel, meet and greet transfers from the airport
to the hotel, hotel to port and port back to airport. For Orlando
our package prices include 1 night pre-cruise hotel, airport shuttle
from airport-hotel-airport and by Mears Motor shuttle from the airport
to the port and return to airport.
Welcome Aboard
Our Welcome Aboard brochure, containing a wealth of additional information
about your Carnival cruise, may be obtained from your travel agent.
Shore Excursions
Arrangements for optional tours can be made at the Shore Tour Desk
on board each ship. These tours are operated by independent contractors
and Carnival is not responsible for their actions.
Ticket
Contract
You will receive a ‘Carnival Service Voucher’ from your
Travel Agent. This must be exchanged at the port for your full cruise
tickets.
Please refer to your contract in the back of your cruise tickets before
boarding your “Superliner”. At the port of embarkation,
ask your Carnival representative for a copy of the translated version
of the ticket contract. For your convenience, we have translated the
contract into your native language.
Liquor and Beverage Policy
Guests are prohibited from bringing alcoholic beverages on board. However, guests (21 years
and older only) may bring one bottle of wine or champagne per guest on board only during
embarkation at the beginning of the cruise. A $10 corkage fee per bottle will be charged should
you wish to consume this wine in the dining room or a $14 corkage fee per bottle in the
Supper Club. Guests may bring a small quantity of non-alcoholic beverages. All alcohol,
additional quantities of wine/champagne or excessive quantities of non-alcoholic beverages
will be confiscated and discarded without compensation. Guests may purchase a variety of
beverages on board the ship. Alcoholic beverages will not be sold or served to anyone
under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone.
Alcoholic beverages purchased in the ship's gift shops or in ports of call will be retained by
Carnival until the end of the voyage.
Personal Funds
We suggest you carry traveller’s cheques in U.S. dollars, which
may be cashed at the Information Office. Please note that Carnival
cannot provide guests with international currency exchange on board.
Ashore, it is best to carry some U.S. currency in small denominations.
Most larger shops in port honour American Express, VISA, and MasterCard.
Carnival only accepts U.S. Dollars on board our ships.
Tipping
As a guideline, Carnival recommends the following gratuities: Dining
Room Team Service - US $5.50 per guest per day; Alternative Dining
Service - US $0.75 per guest per day; Housekeeping Staff, $3.50 per
guest per day. Daily tipping guidelines apply regardless of dining
option selected. For your convenience, a 15% gratuity will be automatically
added to your bar bill. Tipping your maitre d’ and headwaiter
is at your discretion. The recommended gratuity for all personnel
is $9.75 per guest per day Gratuities are included unless otherwise
specified. Gratuities of $9.75 per person, per day apply to table
waiter, busboy and cabin steward. Please note that 15% service charge
will be added to all bar purchases automatically. For your convenience,
when gratuities are not prepaid, certain ships are automatically adding
the gratuities to your Sail and SignSM card. Naturally, guests can
adjust or remove the gratuities at their discretion. Carnival only
accepts U.S. Dollars on board our ships.
Sail & SignSM
For your convenience, you may charge most of your on-board purchases
to your Sail & Sign account. An application is required, which
you may obtain from your travel agent. Carnival accepts American
Express, VISA, MasterCard and Discover Card for payment of on-board
accounts. (A minimum deposit will be required for cash accounts:
3 to 4 day cruises, US $100; 5 to 8 day cruises, US $200; 10 day
or longer cruises, US $350.) Carnival only accepts U.S. Dollars
on board our ships.
Dining Room Reservations
Dining preferences (time, companions) may be requested by your travel
agent at the time of booking. By popular request, all our Dining
Rooms are now Smoke-Free (smoking is permitted in designated areas
and in your stateroom). No requests are guaranteed.
Your table assignment will be confirmed at embarkation. Dining times
are (subject to change):
Main Seating Late Seating
Breakfast (at sea)* 7:45 a.m. 9:00 a.m.
Lunch noon 1:30 p.m.
Dinner** 5:45 p.m. or 6:15 p.m. 8:00 p.m. or 8:30 p.m.
You can also
enjoy a continental breakfast in your stateroom (until 10:00 a.m.)
or a limited menu breakfast on deck. Lunch and dinner are also available
bistro-style on the Lido Deck, inside the restaurant or alfresco
(Seaview Bistro is not available on the last night of the cruise).
Spirit-class ships and CARNIVAL CONQUEST have the added convenience
of a reservations-only supper club (nominal fee will apply). Breakfast
times vary by ship: these times are provided as a general guideline.
Please check your daily Carnival Capers on board for exact times.**
We have four sittings for dinner on all ships except on Spirit-class
ships (Carnival Spirit, Carnival Pride, Carnival Legend) where we
have two (Main 6:00 p.m. & Late 8:15 p.m.)
Minor
Guests
Guests under the age of 21 years must be accompanied by a parent, grandparent or guardian
25 years or older in the same stateroom. Infants must be at least six months old (12 months
old for Transatlantic, Hawaii and South America cruises) to be eligible to travel. Please note
that adult guests are responsible for the safety and behavior of their minor guests. When
traveling with a minor and both parents/legal guardians are not cruising, we recommend
bringing an original signed letter from the absent parent/legal guardian authorizing the minor
to travel with you.This will expedite processing by the U.S. Department of Homeland Security.
Guests under the age of 21 staying at any hotel in conjunction with Carnival's Fly Aweigh
program or vacation packages may be required to be accompanied by a guest 21 years or
older in the same room as per each hotel's policy. Permission for minor guests to fly
unaccompanied is determined by the airlines as per each airline's rules. Guests should check
with their scheduled airline for eligibility. Carnival assumes no responsibility for unaccompanied
guests under 21 years of age traveling by air. Carnival's Youth Programs feature supervised
activities for kids and teens ages 2-17.
Please note casino guests must be 18 or older. Spa guests must be over 16, and accompanied
by an adult if they are between 16 and 18.
Change in Itinerary
If Carnival has adequate notice prior to sailing that it will deviate
from the published itinerary, it will promptly notify guests of the
change and offer such guests an opportunity to cancel their cruise
within 24 hours without penalty. No compensation shall be provided
to passengers when an alternative port is offered. If an itinerary
change becomes necessary while a ship is at sea or when notice prior
to sailing is not feasible, Carnival shall attempt to substitute an
alternative port. Carnival shall provide notice of the itinerary change
to the guests. No compensation shall be provided to passengers when
an alternative port is offered. If an alternative port is not provided,
the guests shall be provided a board credit of $20 per guest. Carnival
will reimburse guests in U.S. Dollars. Reservations are subject to
change in the event of a full-ship charter: the foregoing is subject
to the general booking conditions of each country. You can also visit
the carnival website at www.carnival.com for a copy of the itinerary
change policy in its entirety.
| | Cruise Rates
Fuel supplements, government fees and taxes, shore excursions, medical services, items of a
personal nature ? such as bar beverages, gift shop purchases, beauty salon/barber shop and
massage services, gambling and service/porterage gratuities ? are not included in the cruise
rate. The amount of fuel supplements and government fees and taxes are subject to change,
and Carnival reserves the right to pass through to the guests (including fully paid and deposited
guests) any increases in such items. "Fuel supplements" shall mean any additional charge to
defray a portion of Carnival's fuel costs. "Government fees and taxes" may include any and all
fees, charges, surcharges, tolls and taxes imposed by U.S. and/or foreign governmental or
quasi-governmental authorities, including, but not limited to, U.S. Customs fees, head taxes,
Panama Canal tolls, dockage fees, wharfage fees, inspection fees, taxes on airline transportation,
hotel or VAT taxes incurred as part of a land tour, immigration and naturalization fees, and
Internal Revenue Service fees, whether assessed on a per passenger, per berth, per ton or per
vessel basis. In the case of per ton or per vessel assessments, those assessments will be spread
over expected passenger counts.
Carnival reserves the right to increase published cruise rates and air fare supplements without
prior notice. However, fully paid or deposited guests will be protected, except for changes to
deposit, payment and cancellation terms/conditions, which are subject to change without notice.
Clothing
Casual attire is the best option during the day. For one or two nights,
formal attire or a dark suit is suggested. The dress code for other
evenings ranges from sport coat and tie to casual resort wear. Shorts
and T-shirts are not permitted in the dining room during dinner. For
Alaska cruises, sweaters, lightweight jackets and raincoats are suggested.
Onboard
Videos
Please be aware that the NTSC/ VHS videos commonly sold throughout
the United States, the Caribbean and on board ships will not work
in many overseas countries. Please keep this in mind before purchasing
the incorrect video format.
Vaccination
Certificate
None required of U.S. or Canadian guests. Non-U.S. guests please inquire
at time of reservation.
Advanced
or Delayed Sailings
In the event of strikes, lockouts, riots and stoppage of labour from
whatever cause, or for any other reason whatsoever, including inclement
weather, the ship owner may at any time cancel, advance or postpone
any scheduled sailing and may, but is not obliged to, substitute another
vessel and shall not be liable for any loss to guests by reason of
such cancellation or substitution. Reservations are subject to change
in the event of a full-ship charter.
Visitors
Carnival has a no visitors policy and regrets any inconvenience
this may cause.
Guests with Special
Needs
Carnival seeks, to the extent feasible, to accommodate guests with
special needs so they are able to enjoy our ships and other facilities.
For example, service animals are permitted on board ships if prior
arrangements have been made at time of booking. In situations where
a guest with special needs, such as a guest in a wheelchair, would
be unable to be comfortably accommodated due to vessel safety barriers
and other criteria, we may find it necessary to ask the guest to
bring along
a companion to assist or make alternative arrangements. For Alaska
motorcoach guests, if you would be unable to satisfy certain specified
safety and other criteria, even when provided with appropriate auxiliary
aids and services, we will ask you to make alternative travel arrangements.
Please be advised that guests who are 27 weeks or more into their
pregnancy at the time of the voyage will not be permitted to sail
due to the risk of premature labour. Carnival will offer physically
challenged guests the best available rate for inside and oceanview
staterooms based on availability. These guests will be accommodated
in staterooms that have been modified for the physically challenged.
It is essential that Carnival be notified of any special medical,
physical or other requirements of guests at the time of reservation.
Baggage
Liability
We highly recommend
that all guests purchase
a Travel Insurance
Policy covering baggage, contents and accidents. See your travel
agent for details. If you choose not to purchase insurance, Carnival’s
liability is limited to baggage, contents and personal possessions
to a maximum of $50 per bag with a maximum total limitation of $100
per stateroom regardless of the number of bags. Carnival cannot
accept liability for loss or theft of money, jewelry or other valuables
left in the stateroom or public areas on board. Safety deposit boxes
are available in your stateroom, as well as at the Information Desk
at no charge ($25 refundable key deposit). We highly recommend guests
personally carry any valuables, medication or breakable items on
and off the ship. Carnival will reimburse guests in U.S. Dollars.
Baggage
Assistance
Curbside porters are available at the pier during embarkation to
take luggage to the vessel for delivery to your stateroom. Please
be sure each piece of luggage is locked and has a tag listing your
name, ship and stateroom number. Customary tip is $1.00 per bag.
Curbside porters are not employees of Carnival; therefore, any problems
are the responsibility of the guest. Carnival assumes no responsibility
for carry-on luggage. Any luggage left at the pier will be forwarded
at the guest’s expense. Claims for luggage loss or damage
must be made in writing to the debarkation personnel prior to leaving
the pier area.
Medical Services
Should you require medical attention while on board, our infirmary staff is available to assist
you 24 hours a day. Our shipboard infirmaries meet or exceed the Medical Facilities Guidelines
established by the International Council of Cruise Lines and the American College of
Emergency Physicians.The medical staff is from the fields of Emergency Medicine and/or Family
Practice and is certified in Advanced Cardiac Life Support.
Our physicians are independent contractors and, as such, are entitled to render services at a
customary charge.The charge for their services and any other medical expenses will be
applied to your Sail & Sign account.
Pregnancy: Please be advised that guests who are 24 weeks or more into their pregnancy on
the date of embarkation will not be permitted to sail because of the risk of premature labor.
Passport,
Visas and Health
Passports
The following applies to British Citizens holding a British passport
travelling for tourist purposes from the UK:
You will need
a full 10 year passport to travel on all holidays except those in
the UK. In order to comply with regulations imparted by certain countries
your passport must be valid for at least 6 months after the date of
your return. If your passport expires earlier than this it may still
be acceptable but you should contact your local passport office or
the Consulate or Embassy of country to be visited for detailed advice.
Visas: You may require a visa for your holiday. For
British Citizens holding a British Passport information on visas will
be detailed in your Cruise Line's brochure and is also available from
the relevant Embassy.
We will be pleased
to assist with any queries you have, but please note that information
given by us or the Cruise Lines may become out of date so we advise
that you check with the relevant Embassy in good time.
Health: Travel
to certain countries may mean that it is advisable or compulsory for
you to be inoculated against certain illnesses. In view of the fact
that the information is constantly changing we cannot guarantee to
give you up-to-date information.
We suggest you read the
Department of Health leaflet which can be obtained by phoning 0800
555 777 and contact your GP, or local health authority.
Remember if you have any
queries our Sales Consultants will be happy to advise you, and in
addition we will send you full details of useful contacts, addresses
and telephone numbers with your confirmation details.
Please note though
that it is your responsibility to obtain the relevant documentation
and inoculations required, and not the responsibility of Carnival
Cruise Lines.
Important
Information
Carnival neither controls, nor operates, nor is it responsible for
the actions of independent contractors, such as airlines, railroad
companies, tour operators or ground transporters. Carnival denies
any responsibility or liability for late arrival of your flight or
train or for any illness, injury, damage, loss of cruise time or other
irregularities resulting therefrom. Carnival’s responsibility
does not extend beyond the vessel. You are responsible for arriving
at the respective ports on time for embarkation and for joining the
vessel at its next port of call if, for any reason, you miss a scheduled
sailing. Carnival reserves the right to refuse or discontinue passage
to anyone when, in Carnival’s judgment, it would be considered
a risk to the guest’s own safety and well-being or the health,
safety, well-being, comfort and enjoyment of any other guest or crew
member. Cruise passage is subject to the terms and conditions shown
on Carnival Cruise Lines’ “Terms and Conditions of Passage
Contract Ticket” (copies available upon request). The foregoing
is subject to the General Booking Conditions of each country.
Special Diets
Special diet requirements may be requested by your travel agent
at least two weeks prior to sailing. You should discuss the method
of preparation of menu items with your waiter or headwaiter. There
may be limitations in our ability to accommodate special orders.
Kosher meals are not available.
®, “Carnival,” “the Fun Ships,” “The Most Popular Cruise Line in the World!,” “Carnival’s Got the Fun!,” “Camp Carnival,” the Ship Funnel Design, “Your Kind of Fun,” “Nautica Spa” and other trademarks, designs and logos used in this brochure are the property of Carnival Corporation based on trademark registration in the United States and elsewhere throughout the world. Holiday, Jubilee, Celebration, Fantasy, Ecstasy, Sensation, Fascination, Imagination, Inspiration, Carnival Destiny, Elation, Paradise, Carnival Triumph, Carnival Victory, Carnival Spirit, Carnival Pride, Carnival Legend, Carnival Conquest, Carnival Glory and Rep@Sea are trademarked property of the Carnival Corporation.
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